NBMonitor Network Bandwidth Monitor

• How about support?

We stand behind our products and value our customers. We offer Free Unlimited Email Support. You may email our knowledgeable support staff as often as needed to ensure that our software works well for you. All our products come with unlimited email support. If you have questions not answered in this FAQ, contact support Here 

• How about new versions?

We are committed to further development of our software. We regularly release new versions with bug fixes, improved functionality, and increased performance. We provide Free Lifetime Upgrades for all our registered users. New versions of our products can always be downloaded from our website. Your current registration number will continue to work with new versions.

• How to run NBMonitor in Windows Vista?

You should run the program in Vista with administrator rights. Please set a program to run always as administrator:

1.Locate the program you want to launch with admin rights
2.Right click the program icon and choose the properties option
3.Select the compatibility tab from the window that appears
4.At the bottom of the window, under privilege level, check the box to run this program as administrator

• I lost my registration key... What to do now?

Please send an email to support containing as much relevant information as possible:
• Product it concerns.
• (Approximate) date of purchase.
• Your name.
• Company name (if applicable).
• Email address at the time of purchase. If you are not sure, please list all addresses you could have used.

• Your product does 90% of what we need, but ...

You can make a feature request by sending us an email. If it would be an enhancement to all our customers, we will add it to the product.

• How safe is my online purchase?

All transactions are handled by our secure processing partner iPortis.com LLC. ( Apex, NC USA, Tel: 1-888-543-4647 ), who do the credit card payment processing for us. All order forms are run on a secure server, utilizing encryption technology to safeguard all transactions from unauthorized viewing, so you can be sure your transaction is 100% safe. Note the ‘https' which indicates that our trusted transaction company is using at least the industry's standard Secure Sockets Layer (SSL) technology.

All transactions are Guaranteed to be 100% Secure !

• How do I know this program is a legit program and not contains a virus or trojan?

Nsasoft is a trusted company, all our programs are virus or trojan free and signed with Nsasoft digital signature. To see it just download any program from our web site, right click on executable file and from pop-up menu choose “Properties” menu item. Then in an opened dialog select “Digital Signatures” Tab and press “View Certificate” button.